ALARM RECIEVING CENTRE - ARC TRANSITION

Description

The NG ARC operates a complex (but resilient) technical solution including network domain(s), Windows Active Directory, network file storage, automated backup servers, Windows Server Update Services (WSUS), Simple Network Management Protocol (SNMP) servers, and anti-virus. NG has standardised and, where possible, hardened its software and hardware to aid simple and effective system management and confidence in the operation and cybersecurity of the system. The backbone of the ARC is the technology used to allow operators to monitor and operate the remote site systems, such as IDS, CCTV, PA and AACS. Without technology, the ARC serves no operational process, and, for this reason, the technical solution must be carefully designed according to the Operational Requirements (OR). With multiple sites operating multiple separate systems, a Physical Security Information Management (PSIM) system or Security Management System (SMS) is required to pull the various systems into a single interface.