Customer Contact Centre
Thameslink Southern Great Northern Limited (TSGN)
- Value
- Not stated
- Closing date
- —
- Published
- 30 Sep 2026
- Status
- complete
- Region
- UKI31
- Postcode
- EC3R 8AJ
- Category
- —
- CPV
- —
Description
GTR is seeking to appoint a provider to deliver the contact help desk services. Provision of outsourced customer contact centre services. The service operates in a demand-led environment, with resource requirements varying in response to customer contact volumes, operational disruptions, service changes and other ad hoc or unplanned events.