DA.UWTSD2526.078 - Enterprise Service Management Platform
University of Wales Trinity Saint David
- Value
- Not stated
- Closing date
- —
- Published
- 25 Aug 2026
- Status
- complete
- Region
- UKL14
- Postcode
- SA31 3EP
- Category
- —
- CPV
- —
Description
The University wishes to make a Direct Award with ServiceNoW as it currently utilises the ServiceNow platform as a business-critical enterprise service management solution supporting multiple operational and customer-facing functions across the institution, including IT services, student support, marketing, digital services, workflow automation, and service management activities.