ECP & OPDE Maintenance Support

Description

Provision of ongoing maintenance and application operation support services for NESO's European Energy Communication Platform (ECP) and Operational Planning Data Environment (OPDE) applications. These business-critical applications enable secure communication and the exchange of operational planning data between NESO, European Transmission System Operators (TSOs) and interconnectors in accordance with ENTSO-E requirements. The services include application and technical support, incident and problem management, change and configuration management, deployment and release support, service requests, user support and associated operational support activities.