Provision of Quality Assurance roles

Description

to conduct cold file reviews on 20% of audit files annually under a new Quality Assurance and Improvement Programme (QAIP). To support this, we are recruiting new Quality Managers to undertake cold file reviews and address other complex assurance tasks. However, until these positions are established and filled, APP cannot sustain the required rate of reviews to meet the 20% target. Therefore, temporary external resources are required to help fill the gap.