Contact Centre as a Service (CCaaS)
INCOMMUNITIES LIMITED
- Value
- Not stated
- Closing date
- —
- Published
- 31 Jul 2026
- Status
- complete
- Region
- UKE41
- Postcode
- BD177BN
- Category
- goods
- CPV
- 48000000 — Software package and information systems
Description
Contact-Centre-as-a-Service (CCaaS) platform, specifically Amazon Connect, to facilitate inbound and outbound public sector telephony, interactive voice response (IVR) routing, and the secure storage of call recordings and transcripts.