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award fts 85000000

MOPAC: London Victim and Witness Service: Universal Adult Support Service

Mayor's Office for Policing and Crime

Value
Not stated
Closing date
—
Published
30 Apr 2026
Status
complete
Region
UKI
Postcode
SE10LL
Category
services
CPV
85000000 — Health and social work services

Description

Central Referral Mechanism and Support Service for Adult Victims, establishing a core element of its new London‐wide Ecosystem of victim support services. The provider will be responsible for: Managing police referrals to ensure victims are swiftly directed to the appropriate specialist services; Assessing the needs of adult victims of crime; Delivering a range of practical and emotional support; Working collaboratively with partners across the Ecosystem to enhance service quality and outcomes; Maintaining the LVWS website and service directory; Providing pre‐trial information and support to all court witnesses, including defence witnesses; Coordinating with relevant agencies to respond effectively to major crime incidents; Adapting services in line with changing demand and developments within the criminal justice system.

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