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planning fts 48781000

Energy Comapny Customer Relation Management System (CRM)

Gateshead Borough Council

Value
£60,000
Closing date
—
Published
22 Apr 2025
Status
planning
Region
UKC
Postcode
NE8 1HH
Category
services
CPV
48781000 — System management software package

Description

Gateshead Council publishing on behalf of Gateshead Energy Company (GEC). GEC is currently updating its customer relations management processes in line with upcoming Heat Network Regulations. To support the growing network aiming to connect an additional 15,000 customers and ensure that key requirements for engagement with customers are achieved, GEC is looking to procure a scalable cloud-based Customer Relationship Management (CRM) system.

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