Operational & Management Services Consultancy Framework

Description

This Framework is intended to provide access to services across the following activities. Strategy development Process and system development /change Organisational change Process management Software development / management Change readiness Strategy Development - With the ongoing development of technology, the external environment and the demands from customers are moving faster than they ever have before, making it imperative to have a forward look of what is coming and how Cadent will adapt / operate in the future. Process and System Development / Change - Challenging current thinking, through the identification and delivery of process and system enhancements, will allow Cadent to continue driving ongoing improvements in performance. Organisational Change - Alongside process and system changes, Cadent may require support in changing the associated operating model and structures to drive effective ways of working. Process Management - Across operational support activities, Cadent seek innovative ways to deliver change and enhance performance. For specific support activities, it may be optimal for Cadent to introduce additional management and process support to enhance capability and/or drive improvements. Product Development / Management - Cadent's core system landscape is enhanced by applications, to support the running of operational processes. Operating a platform that supports 'plug and play' products enables Cadent to adapt processes in an agile way that drives process and performance enhancements. Change Readiness - As part of process, system and organisational change, Cadent must ensure that the required changes are implemented effectively across the business. Change readiness support will be utilised across the lifecycle of a project / change to ensure successful implementation and benefits realisation.